Needs Assessment Service Coordination (NASC)

NASC organisations are funded by Te Whatu Ora.  Their role is to determine a client’s eligibility to access support services.  This occurs through assessment of the person’s support needs, using a suite of tools within the InterRAI series (Contact Assessment, HomeCARE, or Palliative Assessment) or a Mental Health Assessment).   This may result in the allocation and co-ordination of support services to meet those needs identified in the assessment.  NASC co-ordinate services, but do not themselves provide the service. They manage referrals to Providers, other Interdisciplinary team members including primary care.


NASC service coordination is about planning a person’s care based on their goals and support needs and sharing information with everyone who helps to care for the person. It is performed collaboratively with a person and their whānau and likely includes all of the following:

  • educating and supporting the person and their carer
  • helping the person access community care and support services
  • talking with health and community care providers
  • planning what services might be needed in the future.

There are inclusion and exclusion criteria which is highlighted in the iCATT pathway. Self-referrals for NASC are accepted

Contact and referral information

Referrals through iCATT

Phone 03 6877120.

NASC also assess clients who have a mental health diagnosis. These clients will be under the care & management of a Psychiatrist. Self-referrals are NOT accepted to this service.