Acute referrals
If you have an urgent problem requiring immediate surgical assessment you will be referred acutely to Surgery services at North Shore or Waitakere hospitals — depending on where you live and how serious your condition is.
A junior team member will assess your condition and decide if you need to be admitted to hospital. If you are admitted the team will perform further investigations and more senior team members will be involved where necessary.
Elective referrals
If your problem is not urgent, your healthcare provider will write a letter to Surgery services detailing your medical history and requesting an appointment in the outpatient clinic.
The letters received by the department are reviewed by a consultant surgeon who determines who needs to be seen first. Urgent cases are normally seen within a couple of weeks, non-urgent cases may have to wait much longer.
When you have your appointment a diagnosis will be made, and in some instances surgery may be required. The steps involved in the surgical process and the likely outcome will be discussed with you at your appointment.
If surgery is advised you will be placed on the elective surgery waiting list. The waiting list is ordered according to the severity and urgency of each condition.
Most surgery is performed at North Shore Hospital, but Waitakere Hospital does perform some minor surgery.
You may be required to attend a pre-admission clinic before your surgery to make sure that you are fit and well enough for surgery.