Inform, Involve, Influence

What is the purpose of the consumer council?

The Consumer Council has input in to, and may be consulted about, a variety of aspects of health service provision and policy. This input will assist with planning, promoting, and providing services that meet the needs of our community.

The Consumer Council is a strong and viable voice in the planning and provision of health services across South Canterbury. Using the banner of “Inform, Involve, Influence,” the Consumer Council has both a communication role and a quality improvement role, with the focus being on community engagement and the promotion of innovation and best practice.

You can contact the Consumer Council on consumercouncil@scdhb.health.nz

The latest minutes can be downloaded below:

The Consumer Council consists of the following members:

Mark Rogers

Mark Rogers

I’ve been involved in governance for over 20 years, including YMCA both locally and nationally. Presently I’m on Mountainview High School Board of Trustees. I’m self employed on a part time/casual basis with a background in Banking, Finance, Tutoring and Auditing.. Our own family experience with primary, secondary and private health care includes Heart, Kidney, Gastro, ENT, Physio. As the primary caregiver for our two boys, now aged 16 and 13, I’ve enjoyed the fun and challenges this presents, along with the flexibility to manage my workload. I’ve been actively involved with their primary and secondary schooling. For the past 2 and a half years, I’ve been involved with our local DHB’s Credentialing programme and as consumer for the Advisory Panel who assess year 1 doctors.

Shannon Hansen

Shannon Hansen

I have over a decade of experience as a youth worker. I worked with 13-18 year olds on personal physical and mental health issues which included wider family and social/spritual well-being. I am currently a home-based  early childhood educator. I see all too often how social, physical and mental health issues can compound and overwhelm our young people and families. I utilised the mental health services after the birth of my twin girls. The experience was fantastic and I was quickly able to return to health.  I believe I am aptly suited to be a voice for the younger consumer. Areas of interest: Children and young people, Mental health and Addictions services.

Katrina Whiu

Katrina Whiu

KO AORAKI TOKU MAUKA

KO WAITAKI TOKU AWA

KO TAKITIMU TOKU WAKA

KO KAI TAHU TOKU IWI

KO KATI HUIRAPA ME RUAHIKIHIKI OKU HAPU

KO AROWHENUA ME OTAKOU OKU WHENUA

KO TE HAPA O NIU TIRENI ME TAMATEA OKU MARAE

KO ERU (NED) RUSSELL TOKU POUA NO OTAKOU

KO KATHERINE NGAHINE RUSSELL (Nee SOLOMON) TOKU TAUA NO AROWHENUA

KO ERU (JOE) RUSSELL RAUA KO JUDY SIMEON OKU MATUA

KO ADRIAN TOKU HOA RANGATIRA

KO ATAWHAIA TOKU TAMA

KO TE RANGIHAU TOKU TAMAHINE

KO KATRINA WHIU AHAU

As a smokefree facilitator for Arowhenua Whanau Services I meet an array of people trying to quit their smoking addiction.

Through my hairdressing career i talk and converse with the public on a daily basis and hear peoples concerns and worries and also ideas from the Maori perspective. I am an active member of the Arowhenua Runaka, I whakapapa to Arowhenua and Otakou and am very passionate for my people.

I currently also help with Maori health promotion within Arowhenua Whanau Services and am a current board of trustees member for Te Kura Maori O Arowhenua. I am engaging, personable, confidentially aware and live with Maori values in the workplace and taka kainga. I am aware of Te Tiriti O Waitangi and Te whare tapa wha. I like to make sure everything is tika (correct) in the workplace and the home.

Neil Kiddey

Neil Kiddey

Retired but not retiring, and hoping to do something to enhance the consumer experience as people pass through the SCDHB primary and secondary health services. My background in quality systems can be useful in assessing current and future care programmes from a consumer perspective. Resident in Timaru for more than 40 years, my immediate and extended family have used these services in many ways. I believe that our experiences, both good and bad, give me the incentive to contribute to the SCDHB's focus on consumer engagement

Joy Sylvia

Joy Sylvia

My background encompasses 30years experience as a social worker in services such as men's and women’s prisons, CYF, military camp, Family Works and for Corrections. I currently describe myself as an author. I am physically active and have two adult children. I believe I will bring my passion for health and welfare, together with my professionalism, melded with my own working class background to this Consumer Council. Areas of interest: Children and young people, Mental health and addictions services, the elderly consumer, Women's health, immigrant/minority groups.

Kylie Douglas

Kylie Douglas

My partner and I have been living, working and raising children in the South Canterbury for over 10 years.  Most of my work experience is in the aged care sector. I have been a volunteer for victim support since 2015. I have completed a diploma of community services from Aoraki Polytechnic and I have also gained a Social Work degree from Otago University, through distance learning. I have been involved in some community research and community led development projects. In 2011 I initiated the development of a local Community Garden and orchard, I am proud to still be involved in this project. I am hoping to utilise my experience, knowledge and community links in the role of consumer council member to contribute a consumer perspective to the development of SCDHB services.