Privacy and Medical Records

South Canterbury DHB collects information about you and your health to provide you with appropriate care, to keep you and others safe, to plan for and fund health services, to carry out teaching and research, and for statistical purposes. This information is shared with others involved in your care.

Be assured that your information is kept secure. Only authorised persons have access to your information. This may include other agencies, where authorised by law, as well as your "home" district health board if we have provided your treatment but you normally reside outside of South Canterbury.

You have the right to request copies of any information South Canterbury DHB holds about you and to request changes to inaccurate information.

Sometimes a patient requests information from their patient file. Patients have a right to access their own information, but we need to be careful to ensure that the person requesting the information is who they say they are. That is why we need to see a form of identification with your signature and photo.

For other DHB's, GP's or public health agencies wanting to access patient information, please contact clinical records directly.

Clinical Records
, South Canterbury DHB
Phone: 03 687 2105
Fax: 03 687 2108
Afterhours - call main DHB line, 03 687 2100

To request information from your patient file:

  • Download and complete the Request Access to Clinical Information form
  • Attach your signed photo ID, such as a drivers licence or passport
  • Hand deliver, post or 'scan and email' the completed form and your photo ID (to the address on the form)

For more information contact the Privacy Officer at privacy@scdhb.health.nz, ph 03 687 2288, or visit the website of the Privacy Commissioner