After hours and urgent medical centres

There is no emergency or primary care (family doctor) services available on-site.

If you cannot wait to see your usual doctor, nurse or healthcare provider, or you do not have one, go to an after hours or urgent care medical centre. They can help you with things like bad cuts, sprains or breaks, minor head injuries, or if you are feeling really sick. You do not need an appointment but might have to wait.

Find urgent care in South Auckland — Healthpoint

Find urgent care in East Auckland — Healthpoint


Contact information

For general enquiries:

The call centre handles incoming calls related to outpatient services. It is open from 7:30am to 6pm, Monday to Friday.

Postal address:

Manukau SuperClinic
PO Box 98743
Manukau City
Auckland 2241


How to get to Manukau Health Park

The main entrance to Manakau Health Park is on Great South Road.

Manakau Health Park
901 Great South Road
Manurewa
Auckland 2104


By bus

Daily bus services operate regularly throughout the day. The bus stop is located on the Great South Road. For more information is available from Auckland Transport.

Bus and train information — Auckland Transport (AT) Journey Plannerexternal link

By health shuttle

Shuttle services are available to take patients to and from some areas to appointments at Middlemore Hospital. You need to be able to enter and exit the bus independently.

A free shuttle for staff and patients runs between Middlemore Hospital and Manukau Health Park.

It runs every 30 minutes (on the hour and half hour) from 8:30am to last pick up at 5:30pm.

It takes 20 to 25 minutes.

The shuttle stops at:

  • Manukau Health Park (Manukau SuperClinic main entrance)
  • Due Drop Events Centre
  • 15 Lambie Drive
  • Middlemore Hospital (across the road from Kidz First Children's Hospital entrance).

The shuttle is useful if you

  • park at Manukau Health Park and have an outpatient appointment at Middlemore Hospital
  • take the train to Middlemore Hospital and have an appointment at Manukau Health Park.

You may need to show a copy of your appointment letter to the driver.

Hato Hone St John operates the Waka Ora health shuttle service in some areas of the south and east of Auckland, Monday to Friday.

The service is free (koha or donations are welcome). Drivers can pick you up, take you to your appointment and back home again.

For more information call (freephone) 0800 9252 672 between 8:30am and 3pm.

Waka Ora Health Shuttles — Hato Hone St Johnexternal link


Parking

Free parking is available for patients visiting the Manukau Health Park. It is clearly signposted around the clinic.

Accessible parking spaces are located near most entrances. Make sure you display an authorised disabled parking pass at all times.

There is a drop off and pick up area outside the main entrance.

A taxi stand is available at the main entrance of the Manukau SuperClinic.


Visiting hours for Manukau Surgery Centre

Manukau Surgery Centre visiting hours are between 11am and 8pm — we support a maximum of 3 visitors at a time for any patient during these hours.

One visitor can visit overnight (8am to 6pm) if this is prearranged with the ward charge nurse or midwife manager.

Tamariki and rangatahi under 15 should not generally visit healthcare facilities. Visitors under 15 years must be agreed in advance with the ward charge nurse or midwife manager. They must be supervised at all times.

Some hospital services have have different visitor guidelines. Check with your whānau member’s care team (ward charge nurse or midwife manager) before you visit.

Facilities

There is a café at the main entrance. It is open from 7:30am to 4om, Monday to Friday.

To contact the café, call 09 262 4294

The volunteer group at Manukau SuperClinic and Surgery Centre has been operational for 16 years and is an integral part of our team, working in various areas.

Courtesy coaches

Volunteer drivers operate 2 courtesy coaches on predetermined routes, assisting patients without other transport options.

Meet and greet

Volunteers at the front desks of both the SuperClinic and Surgery Centre provide directions, assistance, and refreshments to patients waiting for their appointments.

Patients can hire TV sets during their hospital stay.

  • Week 1 — $5.00 per night.
  • Week 2 — $3.00 per night.
  • Monthly concession rates are available.
  • Payment methods — cash, cheque and credit cards.
  • Payment timing — when the TV is turned on.

To order a TV, call 09 522 2211 before 3pm, 7 days a week.

Module 1 — Orthopaedics

Module 2 — Anaesthetics Pre-Admission and Laboratory

Module 2b — Labs, Bloods and Specimen Unit

Module 3 — Otolaryngology (ENT) and Audiology

Module 4 — Paediatric Medicine

Module 5 — Plastic and Hand Surgery

Module 6 — Ophthalmology and Paediatric Ophthalmology

Module 7 and Module 7a — Neurology, General Medicine and Medical Sub-Specialties (includes Sleep Clinic) and Oncology

Module 8 and 9 — General Surgery, Vascular, Breast and Mammography Service and Chronic Pain

Module 10 — Women's Health, Urology and General Surgery Pre-admission

Module 11 — Cardiology Services

ITS provides interpreting and translation services to various government and private agencies 24 hours a day, 7 days a week.

Interpreting is free if you live in the Health NZ Counties Manakau area or are a primary healthcare provider. This makes sure there is effective communication between patients and healthcare providers to avoid misdiagnosis and inappropriate treatment.

The service employs over 230 interpreters fluent in more than 90 languages and dialects, specialising in medical, court, police, and government agency interpreting.

Services are offered:

  • onsite
  • by telephone
  • by video conferencing

Language covered include:

  • Asian
  • African
  • European
  • Middle Eastern
  • Pacific Islands.

The booking office is located at the Manukau SuperClinic in Manurewa, South Auckland. It is staffed by coordinators from 8am to 4:30pm, Monday to Friday.

The South Pacific Air Ambulance Service handles urgent requests after hours.

For bookings:

Health New Zealand | Te Whatu Ora is dedicated to promoting good health.

We have a Smokefree Policy at all locations. This policy ensures that all indoor and outdoor areas are smokefree.

It applies to all:

  • patients
  • visitors
  • staff, including contracted workers.

We offer a smoking cessation service for patients at Middlemore Hospital, Manukau SuperClinic and outreach clinics. To access this service, ask any staff member involved in your care for a referral.

Living Smokefree — Healthpoint

Feedback

We welcome feedback (compliments, suggestions, enquiries, or complaints) from patients and whānau to help us improve our services.

To give feedback:

You can also send a letter to:

Feedback Central
Health New Zealand | Te Whatu Ora
Private Bag 93311
Auckland 1640

If you have a problem you want sorted straight away, talk with the staff caring for you or ask to speak with a manager in that area.