GP2GP

User guides and troubleshooting tips for GP2GP users.

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About GP2GP

GP2GP is used to securely transfer a patient’s electronic health record from one general practice to another. It was developed to reduce:

  • potential loss of clinical information when patients change general practice
  • the administrative burden of transferring files.

Information that can be transferred includes:

  • clinical notes
  • problem lists
  • medications
  • allergies
  • lab results
  • discharge letters
  • recall tasks
  • limited demographic information.

Accounting and appointment information is not included in the transfer.

Several hundred thousand records are transferred each year using GP2GP.

Support for general practices

Contact your IT support provider if:

  • your issue is hardware specific
  • you need help with bulk transfers.

If you are experiencing issues with a GP2GP transfer

  1. Check the user guide for your PMS.
  2. Raise a ticket with your PMS supplier.
  3. If your PMS supplier cannot resolve the issue, contact us.
Open all

Medtech Evolution

How to use GP2GP Export and Import | Medtech Evolution — YouTubeexternal link

User guide — GP2GP Medtech Evolution — June 2023

Medtech 32

User guide — Medtech32

Indici

To access the user manual:

  1. Log in to Indici.
  2. Click 'Help' then select 'User manual'.
  3. Click 'GP2GP User manual' in the panel on the left.

MyPractice

GP2GP instructions — MyPracticeexternal link

Profile

Profile User Manual

If your practice is experiencing any GP2GP issues, contact your PMS supplier for support.

MedTech - Med Tech Evolution

Valentia — Indici

MyPractice

IntraHealth — Profile

To contact us, you can either:

You will need to tell us:

  • your practice name and contact details
  • the name of the PMS application that you are using
  • if you are experiencing the issue when importing or exporting for GP2GP
  • the PMS application that a GP2GP transfer is coming from or going to (if relevant)
  • any other information relating to the issue, including confirmation that you have raised a ticket with your PMS supplier.

You can attach a screenshot of the issue, but make sure it does not include any patient information.

To make sure files are transferred the the correct GP, export destination details must include the:

  • NZ Medical Council number of the new GP
  • destination HealthLink mailbox
  • first and surname of the requesting GP.

This information is not validated, so an error message is not displayed if an incorrect EDI is entered.

If you do not know this information, search for it on HealthLink NZ.

HealthLink NZexternal link

What practice management system (PMS) suppliers must do

Use the latest GP2GP package

If you have any issues with the process or have suggestions for enhancements, email onlinehelpdesk@health.govt.nz.

Keep HealthLink software up to date

Download and maintain the latest version of HealthLink software.

Keep data secure

Follow security and privacy guidelines including:

Provide support

Provide support and troubleshooting assistance to your customers for issues related to GP2GP transfers.