Hospital Mental Health Services
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Community Mental Health Team (Kensington)
This service is located at the western end of the Kensington facility. The team of keyworkers helps people experiencing moderate to severe mental illness in their recovery journey.
This service operates under the CAPA model (Choice and Partnership Approach) which gives people accessing the service more flexibility in their entry to the service. There is also a focus on working more closely with Alcohol and Drug Services under the Co-Existing Problems Programme, ensuring that all issues are addressed in a co-ordinated manner.
One of the major focuses of this team under the Strengths Model of Practice is to do the majority of their work out in the community. This can take place in homes or places such as the park where people feel most comfortable. Keyworkers include Registered Mental Health Nurses, Social Workers and Occupational Therapists. There is also the option of people coming into the Kensington Centre if that is preferred or deemed necessary.
A small group of Mental Health Support Workers is part of the team and they are tasked to support people with practical assistance during this time.
Mental Health of Older People (A,T&R Ward)
This service is based in the Assessment, Treatment and Rehabilitation ward (A,T&R ward) in the clinical services building which is the main part of the hospital. Beds within the ward are available for patients requiring intensive assessment and treatment.
The team comprises of:
- Psychogeriatrician (Psychiatrist specializing in the Mental Health of Older People)
- Clinical Nurse Specialist
- Registered Nurse
- Duly Authorised Officer (requirement for admissions by the Mental Health Compulsory Assessment and Treatment Act)
All are skilled in the assessment and treatment of the elderly and provide support and recovery assistance for patients on the A,T&R ward and out in the community.
The service has easy access to Geriatricians (Specialist Doctors), Occupational Therapists, Physiotherapists, Social Workers, Needs Assessment and Lifelinks assessments services, and also to non government organisations such as Richmond New Zealand and Victoria House.
Alcohol & Other Drugs Service (A&OD Service)
This service is located in the northern wing of the Kensington facility. The team of addiction specialists provides assessment and treatment for those experiencing a moderate to severe addiction. They also provide education on the effects of addictive substances. Treatment packages may include referral to residential or de-toxification services.
The service provides the Timaru Methadone programme, which provides opioid substitution treatments for people with an opiate addiction. This includes psychiatric support and medical assessment from a GP. Education about the effects of Methadone is provided to potential service users prior to them being admitted to the programme.
In accordance with the nationwide focus on the Co-Existing Problems Programme, everyone seen by the service is also assessed for any potential mental health issues alongside their addictions. This ensures that all challenges to their recovery journey are acknowledged and steps taken to address them.
A & OD Service offers appointments under the Choice and Partnership Approach (CAPA) model, which offers more choice with meeting times and engagement with services.
Child & Adolescent Mental Heatlh Services (CAMHS)
This service is located in the Kensington facility. They provide assessment and treatment to children and adolescents experiencing a diagnosed mental illness. They will also endeavour to include the family in any treatment planning. The team includes Registered Nurses, Social Workers and an Occupational Therapist. Scheduled appointments with Psychiatrists and Psychologists are run on a regular basis to provide access to full clinical services.
Keyworkers also work with community agencies and schools to help co-ordinate the approach to the recovery journey of the child or adolescent in the service.
CAMHS offers appointments under the Choice and Partnership Approach (CAPA) model, which offers more choice with meeting times and engagement with services.
Maori Mental Health Service
This service is located in the Kensington Centre and provides specialist care to those service users who identify as Maori. They assist with the well being of tangata whaiora and their whanau by providing cultural assessments and supporting recovery through the Te Whare Tapu Wha model. They can also assist tangata whaiora with the process of reconnecting with their whanau, iwi and hapu if this is requested.
The team consists of the SCDHB Kaumatua, MMHT manager and a dedicated team of Maori Mental Health Workers. They can visit tangata whaiora in the ward and provide support for their whanau at this time. A special room in the Kensington building (Te Whare Tiaki Mahana) is available for whanau meetings if required.
Advisory and Advocacy Services
The advisory team is located in the Kensington Centre and consists of a Consumer Advisor and a Family Advisor. They are employed on a part-time basis to represent the views of consumers and their family/whanau in the development of policy, introduction of new services and review of outcomes. They liaise with non-government organisations in the community to maintain links and obtain feedback on service delivery. Part of their role is also to provide advice to consumers and their families on what services are available to them, and direct enquiries or complaints to the appropriate people.
The Advisory team also gathers feedback from consumers and family/whanau at various times. This may involve written or telephone surveys, a Consumer and Family Advisory Committee, and occasionally focus groups around specific services. Obtaining this feedback is essential to giving the management team a true reflection of the perceptions of those interacting with our services.
The Health and Disability Commission's national advocacy service is located in the Gardens Block, on the opposite side of the road from the Kensington centre at the extreme west end of the hospital campus. It is accessible via the south entrance. This service provides free advocacy and support for service users or their family/whanau, and helps to ensure that their rights are being respected by their health provider. Click Here for more information.
District Inspector
The Mental Health District Inspector is a statutory appointment pursuant to the Mental Health (Compulsory Assessment of Treatment) Act. The District Inspector has certain statutory functions which includes attendances on people who have become subject to compulsory treatment under the Act. The District Inspector also has power to investigate complaints of breaches of rights under the Act and to enquire into any breach of the Act or regulations as the District Inspector thinks fit.


